Contact Us

Concentra is ready to hear from you. Whether it's a question, request, compliment, or complaint, we'll do our best to respond as promptly as possible.


E-mail is available 24/7 and allows us to direct your information to the appropriate person(s) and respond to it quickly and completely.* We strive to resolve all issues within 2-4 business days.

Patient Experience

Have comments about your visit or need to contact one of our medical center locations?
Contact us

Employer Set up and Pricing

Set up an account with us and reduce the overall cost of care for your workforce.
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Check the status of your service charges.
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Employer Account Information

Information and answers to your employer account information.
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Learn about career opportunities and the benefits of working for Concentra.
Search our jobs

Selling your practice

Are you interested in exploring the sell of your urgent care primary care practice?
Contact us

Media Relations

Do you have media inquiries or questions?
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Login Account Information

Forgotten your login credentials or password to a Concentra platform?
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We know it's important to be able to speak with someone in certain situations.* We strive to resolve all issues within 2-4 business days.

Concentra Customer Care Line
Monday - Friday
7:00 a.m. - 7:00 p.m. Central

Corporate Headquarters
5080 Spectrum Drive, Suite 1200W Addison, TX 75001

HIPAA Concerns

For HIPAA-related issues or questions, please contact us at:

Phone: 800.819.5571

*Protected Information

Before contacting us, please read the following statement about providing personal health and identification information:

Federal and state privacy laws regarding protection of health information may prevent our response to some requests for information. Concentra employees are not permitted to discuss protected health information with anyone other than the patient or the patient's legally authorized representative. Please do not submit any personal health or personal identification information (Social Security, driver's license, credit card, etc.) through this website.

Learn more about Concentra's privacy policies >